Stake Casino Terms of Use
This page sets out the terms and conditions that govern use of the Stake Casino platform. It explains the relationship between us and our users, and the basic rules that apply when you register, deposit, play or withdraw. By using our services you accept these terms and any updates we publish. If you do not agree with any part of these terms you must stop using the platform.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that takes place under your account. Choose a strong password and do not share login details. Notify us immediately if you suspect unauthorised access or any security breach. We may require additional identification or proof of ownership before actioning requests such as withdrawals or changes to account details.
Eligibility requirements
To open an account you must meet the minimum age requirement and any other eligibility criteria that apply in the jurisdiction from which you register. You must provide truthful information during registration and keep your contact and address details up to date. Accounts found to be opened with false or fraudulent information may be suspended and any funds may be withheld pending investigation.
Acceptable platform use
Use the platform only for lawful purposes and in accordance with these terms. Prohibited activity includes fraud, collusion, exploiting system errors, using multiple accounts to gain unfair advantage and attempting to bypass geographic restrictions. We use technical checks to detect suspicious behaviour and may limit or close accounts where misuse is suspected.
General bonus and promotion rules
Promotions, bonuses and free spins are subject to specific terms that apply to each offer. General rules include wagering requirements, game restrictions and maximum bet limits while a bonus is active. Bonuses cannot be combined unless stated and we reserve the right to withhold, reclaim or cancel any promotion if we suspect abuse or non-compliance with the terms.
Deposits and withdrawals
Payments must be made from accounts in your name. We accept the payment methods displayed in your wallet and may apply minimum and maximum limits. Withdrawals are subject to verification checks and may require further documentation to satisfy anti-money laundering checks. We process requests promptly but may delay payments while investigations are ongoing.
Dispute resolution
If you have a dispute with us, contact customer support so we can attempt to resolve the matter. We aim to respond and investigate fairly. If we cannot reach agreement, we will explain the steps available for escalation. Where applicable you may also have access to independent dispute resolution services in your jurisdiction.
Updates to terms and conditions
We may revise these terms from time to time. Changes will be published on this page and will take effect as stated in the notice. Continued use of the platform after publication of changes constitutes acceptance of the updated terms. We recommend that you review this page regularly.